Our support services include custom system configuration, software upgrades, hardware consultation, and periodic review of operational performance, all to help you and your associates achieve the highest return on your investment.

We recognize that every practice needs a solid support team, which is exactly what we give you. We are with you every step of the way. Our exceptional training programs, both initial and ongoing support, are catalysts to higher product engagement and faster time to value.

Moreover, a thorough understanding of how to use your new system helps improve staff productivity and reduce employee discouragement and turnover; less complexity makes our system easier to use, and that leads to greater staff satisfaction.

Rapid technology changes, together with new regulations and compliance issues, can bring an added measure of stress to your already busy practice or billing service. Our philosophy is to maintain a continuous dialogue with you as a way to provide guidance in our areas of expertise, and also identify challenges in the ongoing healthcare transformation.

We want you to continually improve your practice processes. Our maintenance agreement ensures your practice management system is robust, with tools to optimize performance and meet the changing demands of your practice. PHIMED takes pride in remaining on the cutting edge of the healthcare industry.