Compliance and Cybersecurity

At PHIMED Technologies, trust is built into everything we do.

We understand the sensitivity of the data our clients entrust to us and the critical role security and compliance play in revenue cycle management.

The risk is too high, the regulations too strict, and the consequences too great.

Our commitment to trust, transparency, and ongoing verification sets us apart. That’s why our platform, integrated portals, and operational processes meet the industry’s most rigorous standards.

We continuously audit, monitor, and evolve our processes to stay ahead of threats and safeguard every piece of data entrusted to us.

Our Standards and Process

SOC 2
SOC 2 Type 2

Our System and Organization Controls (SOC) 2 Type 2 certification demonstrates our commitment to the highest standards in data security, availability, processing integrity, confidentiality, and privacy. Audited by an independent third party, this certification confirms that our controls are not only designed effectively but operate as intended over time. Clients can trust that our systems and processes are robust, consistent, and built with long-term risk mitigation in mind.

  • Annual recertification with an independent CPA auditor specializing in SOC 2
  • Trust Service Criteria (TSC) we’ve selected for PHIMED Technologies: Security and Confidentiality — protecting sensitive healthcare information at every step
  • Policies & procedures covering IT, HR, and operational practices across the organization

In healthcare RCM, breaches often happen through vendors. SOC 2 Type 2 certification proves we maintain secure, verified processes to protect client data from end to end.

What You Need to Look for: Don’t just ask if an RCM vendor “has SOC 2.” Confirm it’s Type 2, audited annually, and look for additional TSCs beyond the required “Security” criteria — with proof available upon request.

HIPAA
HIPAA Compliant

As a healthcare technology company, Health Insurance Portability and Accountability Act (HIPAA) compliance is foundational. Our systems, workflows, and internal protocols are built to safeguard Protected Health Information (PHI) at every touchpoint, from data entry to transmission and storage. We implement strict access controls, encryption, and employee training to ensure we meet and exceed HIPAA regulatory requirements, helping our clients stay protected and confident in their compliance posture.

  • Independent HIPAA Assessment to validate compliance at least annually
  • Internal controls and encrypted workflows protecting patient data in transit and at rest
  • Access control & zero-trust framework to limit PHI exposure only to those who require it
  • Regular employee training to ensure privacy policies are understood and followed

Ongoing HIPAA compliance monitoring and enforcement are the difference between checking a box and truly safeguarding patient trust.

What You Need to Look for: Independent HIPAA audits (not just self-assessments), proof of data encryption, and demonstrated incident response protocols.

PCI DSS Level 1
PCI DSS Level 1

Payment Card Industry Data Security Standard (PCI DSS) Level 1 is the highest standard for secure payment processing, reserved for organizations that process over 6 million transactions annually. Whether your revenue streams involve direct patient payments or co-pay collections, PHIMED Technologies ensures that all cardholder data is encrypted, secured, and processed in accordance with stringent PCI DSS requirements. This ensures that every transaction through PhyPay and PhyPortal is fully protected.

  • Annual independent PCI audit plus quarterly audits for continuous compliance
  • Level 1 status — reserved for the most rigorous auditing process, exceeding typical service provider requirements
  • Secure integration with payment portals and financial institutions

Payment data is a top target for cyberattacks. Level 1 PCI certification demonstrates that PHIMED maintains the highest possible standard for protecting cardholder data.

What You Need to Look for: Verify the PCI level — Level 1 is the highest — and confirm the RCM vendor chooses this level voluntarily, even if lower standards would meet minimum requirements.

Why Baseline Certifications Aren’t Enough

Choosing a secure RCM partner is a strategic decision. Industry certifications like SOC 2 Type 2, HIPAA, and PCI DSS Level 1 are essential starting points. They prove we meet established security and privacy controls. At PHIMED Technologies, our deep commitment and investment in secure infrastructure, accountable operations, and client peace of mind ensures your data and your reputation are in the good hands with: 

  • Quarterly and annual independent audits
  • Internal monthly security council reviews
  • Continuous monitoring and immediate issue resolution
  • Vendor and third-party security verification
  • Zero-trust policies and two-factor authentication for every access point

When you choose PhyGeneSys, you’re getting a partner with uncompromising standards and a proven track record of protecting sensitive data in a high-risk environment.